The recent actions of Twitter and Facebook to delete user accounts are examples of businesses looking for an easy, short-term solution that fails to solve the right problem. They both failed to look at the second-order effects of their decisions, making the solving of the real issues much harder in the future while hurting at the same time their business and economic models in the process.
Colorado Springs SCORE offers FREE business mentoring, a wide range of educational programs, numerous templates, and tools to help you start or grow your for-profit or a non-profit business.